Electronic Data Interchange

Thought Leadership

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Expertise in Execution

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Innovation & Community

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Overview

EDI , The Backbone of B2B Commerce

EDI has powered B2B document exchange for over 60 years and remains the standard that global supply chains run on. Most organizations reach a point where their EDI environment needs a health check, a platform change, or a full migration.

DivIHN brings end-to-end expertise across retail, logistics, healthcare, and automotive to handle exactly that, from environment assessment and platform selection through implementation, migration, integration, and ongoing operations.

Services

EDI Health Assessment

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Software Selection & TSAR

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Implementation & Migration

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Managed Services

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EDI Health Assessment

Is Your EDI Environment Performing at Its Best?

DivIHN’s EDI Health Assessment gives you a clear picture of where your EDI environment stands today. We review platform configuration, data quality, map customizations, workflow logic, service levels, and trading partner setups. You receive a prioritized findings report with remediation options so you can act on what matters most.

Common findings include fragile map configurations, data quality gaps that cause transaction rejections, workflow bottlenecks, and misaligned trading partner profiles. If you are considering a version upgrade of your EDI platform, the health assessment gives you a grounded view of scope and risk before you commit.

Outcomes include:

Current-state inventory of platform configuration, data quality, and customizations
Prioritized remediation roadmap with effort estimates and risk context
Upgrade and migration guidance based on your current environment
Review of workflows, trading partner profiles, and transaction set configurations

Software Selection and Adoption Roadmap

Find the Right EDI Platform, and a Plan to Get There

Choosing the right EDI platform requires evaluating both technical fit and organizational readiness, whether you are starting fresh or moving away from an existing solution such as IBM Sterling, OpenText Liaison, Seeburger, Boomi, or Cleo. DivIHN builds a Technology Selection and Adoption Roadmap (TSAR) that covers requirements definition, vendor evaluation, and transition planning before any commitment is made.

The TSAR addresses four dimensions of successful adoption: business process alignment, trading partner workflow requirements, organizational structure, and your technology environment. We run the full RFP process, support vendor negotiations, and deliver a financial model that compares TCO and ROI across your shortlisted options.

Services include:

EDI Ecosystem Requirements definition
Vendor shortlisting and evaluation (IBM, Boomi, Cleo, Seeburger, and more)
Software Selection RFP management and negotiation
Technology adoption roadmap with financial business case, ROI, and TCO

Build Programs

Implementation, Migration & Integration

DivIHN structures EDI implementations in phases to keep each go-live manageable and low-risk. Each phase covers platform setup, team training, map development or conversion, and trading partner onboarding. Timeline and scope vary by engagement and are defined during the scoping conversation.
We handle migrations as high-risk changes, using structured checkpoints, parallel-run periods, and proprietary automation tools to protect order flows throughout the cutover.
DivIHN connects EDI with ERP, order management, e-commerce, data warehouses, and AI/ML pipelines. Integration complexity ranges from simple file-based exchanges to real-time event-driven architectures, and we scope it carefully against your system landscape.

Services include:

Minimal business disruption through structured checkpoints
Phased EDI implementations ( Setup, Training, Map Conversion, and TP Onboarding
Platform migrations with automation tools and utilities
Enterprise integrations (ERP, Order Processing, e-commerce, AI/ML, Data Warehouses)
M&A integration and divestiture support

Managed Services

Free Your Team for High-Value Work

We take on EDI maintenance and support so your internal team can focus on higher-value work. We deliver managed services at CMMI Level 3 process maturity with ISO certifications, giving you a defined quality baseline for ongoing operations. We scope every engagement around your actual environment and support needs, with clearly defined responsibilities and service levels agreed before work begins.

What managed services cover:

System administration and production monitoring
Map maintenance, updates, and new map development
Trading partner onboarding and profile management
Workflow setup and business process implementation
Integration maintenance across connected systems
Report development and operational analytics
Reskilling and coaching for existing and new EDI staff

Differentiator Summary

We bring strategic perspective to every EDI engagement. Our team advises on platform selection, migration planning, and long-term roadmaps, not just hands-on delivery. Every engagement is scoped to your specific environment and requirements.

Our EDI professionals bring platform-specific expertise across IBM Sterling, OpenText Liaison, Boomi, Cleo, and Seeburger. We assign dedicated specialists to each engagement and hold every project to defined quality processes.

We use proprietary automation tools and an Agile delivery methodology to reduce time-to-value across implementations and migrations. DivIHN’s work was recognized at IBM’s 2025 TechXchange Conference, attended by over 5,000 professionals.

Client successes