NASA SEWP VI, Category BFederal Government GWAC
Fair Opportunity and Requests for Quotes
Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.
The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users.
If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:
- all such items are clearly marked as not yet available on their SEWP contract; and
- the contractor submits a technology refreshment request to add those products to their contract.
If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.
Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.
When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.
When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).
Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.
Source: NASA SEWP VI Contract, Attachment A, Section A.1.13
How to Obtain a Quote
DivIHN provides quotes for Enterprise-Wide ITC/AV Service Solutions under Category B, including ancillary hardware or software when permitted as part of the overall service solution. Government customers can use the NASA SEWP Quote Request Tool (QRT) to request quotes for products, software, or services available through DivIHN's SEWP VI contract.
When a government customer submits a request through the QRT, DivIHN responds through the Contract Holder Only Page (CHOP) Quote Tool. DivIHN's quotes include the required verification file identifying the applicable Contract Line Item Numbers (CLINs), quantities, and prices.
For classified or sensitive requirements, customers can identify an alternative secure method for transmitting requirement information and receiving the quote. DivIHN follows the customer's identified instructions and applicable NASA SEWP procedures.
The NASA SEWP PMO has not yet published the QRT and CHOP tool links. Direct links post to DivIHN's SEWP VI webpage once those tools go live.
SEWP VI Ordering Guide
Download the complete guide to ordering through DivIHN's SEWP VI Category B contract
Why Government Customers Work With DivIHN Under SEWP VI
Fair Opportunity Compliance
Every order follows Section A.1.13 and FAR 16.505(b) without exception.
Category B Enterprise Scope
Enterprise-wide ITC/AV service solutions, with ancillary hardware and software where permitted.
Named Program Contacts
A Program Manager and Deputy Program Manager, reachable directly for every order.
SCN-Tracked Fulfillment
Every order is tracked by SEWP Control Number from PMO processing through delivery.
Direct Quote Response
DivIHN responds to every QRT request through the CHOP Quote Tool with priced, verified line items.
Program Support
Laura Kazdoba and Matt Sweatt serve as DivIHN's designated points of contact for Quote & Sales Support, Technical & Delivery Support, and Order Troubleshooting. When contacting DivIHN regarding an order issue, provide the SEWP Control Number (SCN) and/or Agency Order Number, when available, along with a description of the issue.
DivIHN serves as the customer-facing point of contact for its SEWP VI orders and coordinates with applicable manufacturers, software publishers, service providers, and subcontractors as necessary to address order issues. DivIHN remains responsible for fulfillment of its SEWP VI orders and works with the customer through resolution.
Order Troubleshooting
For a delayed, incomplete, or incorrect order, provide DivIHN with the Delivery Order number, SCN and/or Agency Order Number when available, a description of the issue, and any relevant dates. Contact Laura Kazdoba or Matt Sweatt using the information above. DivIHN works with the customer and applicable provider through resolution. Unresolved program-level issues may be escalated to the NASA SEWP Helpline.
Ordering Process
A SEWP VI order with DivIHN follows six steps, from requirement to fulfillment.
Purchase Request
The agency identifies the requirement and generates a Purchase Request.
Quote via QRT
The agency submits an RFQ or MRR to DivIHN through the NASA SEWP Quote Request Tool.
DivIHN Quote Response
DivIHN quotes through CHOP with CLINs, quantities, and prices.
Delivery Order Issued
The agency's procurement office issues the Delivery Order to DivIHN.
SCN Assigned
The SEWP PMO processes the order and assigns a SEWP Control Number (SCN).
Fulfillment Begins
DivIHN begins fulfillment after the order is processed in accordance with SEWP procedures.
SEWP VI Scope Categories
Category A
ITC/AV Solutions
Hardware, software, and audio-visual products for federal agencies.
DivIHN
Category B
Enterprise-Wide ITC/AV Service Solutions
Technology services that support agency-wide operations and enterprise needs.
Category C
Mission-Based ITC/AV Service Solutions.
Services agencies tailor to individual mission needs.
Related Resources
SEWP Program Helpline
help@sewp.nasa.gov | (301) 286-1478
Monday to Friday, 7:30 AM to 6 PM ET
Contract Holder User Manual
Attachment C. Governs DivIHN's response requirements for RFQs and RFIs.
